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Unable to get catalog string

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We are getting intermittent "Unable to get catalog string" errors when connecting to our Teradata DB via ODBC using Informatica.
We set the NLSPATH but do not get more detailed errors.
Re-running the job once or twice works. But we need to find why this keeps happening.
We are at the latest Teradata ODBC driver as Teradata support suggested.
 

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