Looking to see if someone out there has seen this issue.
We have an excel application accessing Teradata via ODBC.
We are seeing connection issue using FIOS network with Excel via ODBC. FIOS hangs and no error message is given. The interesting thing is that SQL-A works fine with the same ODBC setup with FIOS.
Excel application seems to work fine with Comcast and any other ISP that is NOT FIOS using ODBC. The excel application works fine within the customer's network. This issue comes up with clients connecting from home using FIOS.
We have made inquiries to Verizon support and they suggested changing some of the firewall settings; unfortunately this did not resolve the issue.
Has anyone seen this or have any insight to a solution?
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